Solution that can adapt to changing protocols from sensor Panasonic, a leader in sensor and device manufacturing, recognizes the need to reduce development life cycle on their new products. One of Panasonic’s initiatives was to use Interactor® as a solution backend to minimize the time required in adapting to changes in protocol, data format and […]
Detecting breeding grounds of mosquitoes. In 2015, Malaysia recorded 336 dengue related deaths, a whopping 50% increase from prior year. Globally mosquitos are the number 1 killer of humans with over 1 million deaths per year and the number on the rise. To tackle this problem, MAMPU, an organization for modernization is using IoT technology […]
Productizing AI based call router solution Customer service via telephone is a difficult task for many reasons. This product uses IBM Watson AI solution component to implement call routing that is part of the most basic and important functions in the call center. With no need for a separate call center team to serve customers […]
Intelligent agent assistant for better customer service One of the top pain points in customer contact center is insufficiency of cross-departmental collaboration to handle out complicated customer’s requests. Even though AI secretary mostly figures out customer’s intentions, but sometimes a human agent should intervene to the conversation between AI secretary and customer for completeness. It […]
Data normalization and aggregation at scale Among the most talked in Industrial IOT, there are data normalization and aggregation. The real problem is that if new sensors need to be added and they are emitting various data formats, you cannot avoid the necessity of re-developing the solution and launching it again. Let’s solve this problem […]
In mid-2019, Nokia launched a competition looking for best-in-class innovative products and solutions within Industrial Automation.
Interactor was among the top 26 selected among hundreds of participating companies worldwide with its Edge-deployable modular and scalable offering that is portable to a variety of target systems allowing for distributed processing and storage of data.
There has been a lot of talk and movement around micro-services. With the current architecture, micro-services provides real benefits, while having some challenges. WHY MICRO-SERVICES? Promise of micro-services is for faster development, isolation of failure/management, and scale at deployment by breaking down an application into many separate pieces which work together either through a process […]
Current movements in tech such as AI, IoT, and Big Data are making significant changes to how we do business. AI with its intelligence, IoT with its hyper connectivity, and Big Data with its handling of data at rest, are all providing new capabilities to enable meaningful change. However, one observation from the above movement […]
Connected software applications power most businesses in the world. When you take a deeper look, 7 server standards emerge.. HTTP/S, WS/S, TCP, SSL, and UDP. All these standard protocols have couple of things in common. All of them need to be bound to an IP-Address and a Port. There are many ways in which software […]
The topic of artificial intelligence (AI) and Internet of Things (IoT) are being talked about more and more in many industries. It is now an inevitable fact that AI and IoT will be prominent in most companies within a few years. But what does it take to create a successful AI and IoT story in […]